01
Browse available puppies
Visit the Puppies page and review each profile — breed, gender, size, age, personality notes, and photos. If you'd like to see more, message us on WhatsApp and we can send a live video.
02
Can't find the right one? Place a special order
If nothing on our current list matches what you're looking for, we can source from our private breeder network in Seoul. A $2,000 deposit initiates the search.
Learn about Special Orders →03
Contact us on WhatsApp
Message us at +82 10 5552 3090. Tell us which puppy you're interested in. We typically respond within a few hours.
04
Sign the purchase contract
We send a simple purchase agreement via e-signature. This outlines the puppy's details, agreed price, health guarantee terms, and shipping conditions. The health guarantee activates upon signing.
Read our Health Guarantee →05
Place your 30% deposit
The deposit removes your puppy from the listing and begins the shipping preparation process. We accept SWIFT wire transfer, Wise, PayPal, and cryptocurrency (USDT, BTC, ETH). We do not accept gift cards or untraceable payments.
06
Prepare for arrival
While we arrange export paperwork, vet clearance, and your puppy's flight, prepare your home. We recommend having everything in place before your puppy lands.
New Puppy Checklist →07
Final payment & your puppy departs Seoul
Remaining balance (70%) is due on the day of departure from Seoul Incheon. We send you the flight number, departure time, and expected arrival. Our handler escorts your puppy to the aircraft and sends you a final photo.
Full shipping details →Payment methods accepted
- ✓International bank wire (SWIFT)
- ✓Wise (formerly TransferWise)
- ✓Western Union
- ✓Cryptocurrency: USDT, BTC, ETH
We never ask for payment via gift cards. If someone claiming to be us requests gift card payment, it is a scam. Buyer Safety →
Terms & Conditions
4
Balance Payment
If a deposit has been made, the remaining balance must be paid within fourteen (14) calendar days. If the remaining balance is not paid within this period, the puppy may become available to other customers and the deposit may be forfeited.
5
Travel & Delivery Schedule
Once full payment has been made, our team will begin arranging the puppy's travel or delivery schedule. An estimated travel date may be provided first, and the final departure or delivery date will be confirmed as arrangements are completed. Please understand that international transportation schedules may occasionally change due to airline availability, weather, veterinary documentation, customs requirements, or other circumstances beyond our control.
6
Cancellation, Boarding & Related Expenses
If the customer cancels the purchase after a deposit has been made, a boarding and care fee of $150 per day, calculated from the date the deposit was received, may apply. If transportation or flight arrangements have already been booked, any non-refundable airline, transportation, veterinary, documentation, or related expenses will not be reimbursed.
7
Extended Loss of Contact
If we are unable to reach the customer for more than four (4) consecutive weeks after full payment has been completed, despite reasonable attempts to contact the customer, the purchase may be considered abandoned. In such cases, the puppy may no longer remain reserved, and payments already made may be forfeited.
Billing & Shipping Information
·Please provide complete and accurate billing and shipping information when placing your order.
·For customers outside the United States, please include the correct country code and complete international contact information.
·If the billing information and receiving information are different, the person who made the payment will be considered the purchaser and legal owner of the puppy unless otherwise agreed in writing.
·Please do not use a P.O. Box as the delivery address. A complete physical address is required.
·If you require an international pedigree or other specific registration documentation, please confirm availability with our team before purchasing.
Health Guarantee
What's covered and how to claim
Worldwide Shipping
Timeline, what's included, customs
Buyer Safety
How to avoid puppy scams
New Puppy Checklist
Get ready before your puppy arrives